Privacy Policy

Last updated: 10 June 2026

This privacy policy explains how myDealership (“we”, “us” or “our”) collects, uses and protects personal information when you use this website and its dealership services.

Who we are

myDealership is the operator of this website. For questions about this policy or your personal information, please contact us through the contact details or contact form provided on this website.

Information we collect

  • Contact details, such as your name, email address and telephone number.
  • Vehicle information, including registration number, make, model, colour, MOT status, mileage and related vehicle data.
  • Booking information, including appointment date, time, selected service and MOT test cost.
  • Messages and information you provide through forms or when contacting us.
  • Technical information, such as IP address, browser type, device information, pages visited and security logs.
  • Cookie and preference information where cookies or similar technologies are used.

How we use your information

  • To provide MOT lookups, fuel-price information and other website features.
  • To arrange, manage and confirm dealership or MOT bookings.
  • To respond to enquiries and provide customer support.
  • To operate, secure, maintain and improve the website and its services.
  • To prevent fraud, misuse and unauthorised access.
  • To meet legal, regulatory, accounting and record-keeping obligations.

Our lawful bases

Depending on the circumstances, we process personal information because it is necessary to perform a contract or take steps at your request, to comply with a legal obligation, for our legitimate interests in operating and improving our services, or with your consent where consent is required. You may withdraw consent at any time, although this will not affect processing already carried out lawfully.

Who we share information with

We may share information with the relevant dealership or garage, website hosting and technology providers, email and communications providers, vehicle and MOT data providers, professional advisers, and public authorities where required by law. Service providers may only use information as needed to provide their services and must protect it appropriately. We do not sell personal information.

International transfers

If personal information is transferred outside the UK, we will use an appropriate safeguard required by UK data-protection law, such as an adequacy regulation or approved contractual protections.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, booking, security, legal, tax and accounting requirements. Retention periods vary according to the type of record. Information that is no longer required is deleted or anonymised.

Cookies

This website may use essential cookies for security, administration and core functionality, and may use optional analytics or third-party cookies where enabled. You can control cookies through available website controls and your browser settings. Blocking some cookies may affect website functionality.

Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. No internet service can guarantee absolute security.

Your data-protection rights

Depending on the circumstances, you may have the right to request access to your personal information, correction, deletion, restriction, data portability, or to object to processing. You may also withdraw consent where processing relies on consent. We may need to verify your identity before responding.

Complaints

Please contact us first if you have a concern. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data-protection regulator, at ico.org.uk/make-a-complaint.

Children

This website and its dealership services are not directed at children under 16, and we do not knowingly collect their personal information.

Third-party links

This website may link to third-party websites. Their privacy practices are controlled by their own policies, and we are not responsible for those websites.

Changes to this policy

We may update this policy when our services or legal obligations change. The latest version will be published on this page with its updated date.